The reason why the software isn't showing the green light is because the device doesn't have a firmware or the USB cable is bad.
It should be noted that the software can illustrate that the device is disconnected even though it's connected to the computer.
This shows that the device doesn't have the firmware programmed to it.
Also, it can be because the USB cable is bad or corrupted.
Learn more about USB on:
brainly.com/question/10847782
#SPJ1
