Respuesta :
Managers should understand the stable of psychological traits and behavioral attributes that give a person his or her identity because they affect how people perceive and act within the organization.
- An attitude is generally defined as the way an individual behaves or responds to his or her environment. It can be positive or negative response.
Attitude very complex than a simple sliding scale of positive and negative.
Individuals most times are ignorant of their attitude and they complicate the ability to study and interpret them accurately.
Conclusively, the attitude of an individual often influence their work and work performance.
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